My dad bought the 1gbps package and arranged the delivery for - 5273209. The top “capped” one is marked FM & has been disused since cable went digital. Looks like the pin has come out from an old termination cap. Customer since 1993. If however the socket itself has been removed you will need assistance. For more information please visit:today I received my QuickStart package however when I went to install the hub I noticed my virgin media wall socket on the inside was - 5226711. We would like to show you a description here but the site won’t allow us. It has two outputs on the left of the wall box. on 12-01-2023 10:45. 1. You can have an engineer arranged for this yes however you either need to phone VM or go to their main website and contact through the chat here or on whatsapp. Summary of Contents for Virgin Media Virgin TV V6. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112. In your Stream kit you’ll find everything you need to get the Stream box up and running. Mark as New; Bookmark this message; Subscribe to this message; Mute;sounds like the installer wanted to make money. Or should i use my old screw end cable with no supressor on it to connect to the old cabling coming in to the house that has the ASH-GISX101-VM01 supressor on it? Background: I had an engineer install virgin media broadband (M350) in the loft years ago and he never installed a wall box for some reason just ran a cable and terminated with a. 1. 0 Kudos Reply. time or you need to replace a Hub, Follow-up our step-by-step guide to get set up to not while. 4. Reply. In response to Jonny-M. unnecessarily. Old house and new house different wall sockets. How long will the QuickStart installation take me? WiFi Hub - 30 mins. correctly to the Virgin Media wall socket, please follow these instructions to get set up. The cable could be hidden within, or behind, furniture. . Any help please?Virgin in my area in Networking and WiFi 21 minutes ago; I Need a Virgin Media Wall Socket in QuickStart, set up and connections 5 hours ago; Hub 5 remote restart by Virgin in Networking and WiFi 5 hours ago; Cannot reset password in Email yesterday; Packet Loss when gaming, and on discord. There should be a screw F socket on the bottom where the cable is now just pushed onto. 150 from a. ) on 27-01-2023 17:22. Kath_F. Options. Installing Virgin Media broadband on the first time . Hi all, I have just moved in an apartment and received my Virgin Broadband kit, but i cannot find the virgin media socket, please help, thanks so much! Hi kcng_eddy, thanks for joining our help forums and welcome to the VM community. May 29, 2007. Went outside and there appears to be nothing on the other side (maybe removed). Hi All I’m new here. Virgin Media Quickstart set up. Dave. Solved: Hi, I need to know if I’m able to get virgin media to move the virgin media wall socket to another room. Most Virgin Media customers will receive a Hub 3 router. I can only find the TV socket. We would like to show you a description here but the site won’t allow us. . Grab the isolation cable and connect the thick end to the Virgin Media wall socket, making sure the cable is pushed in. *In this video I try to show how to connect a coaxial cable (tv cable) into a wall socket. Get the Hub ready by connecting the wires. These are the parts I could find, they were screwed into the end on the coaxial cable. Re: No virgin media wall socket. Your number will transfer to the Virgin socket. on 17-12-2022 10:39. Some of the cables hanging out the wall were cut off after the house improvements. A wall box may be branded with the logos of an old cable TV company (not VM). I don't have a virgin media wall socket and this is stressing me out. The box and cables may have been removed by the previous occupiers. on 05-09-2023 20:36. Hi @Prgaraujo, thanks for your post, and welcome to the Forums and Virgin Media! I'm glad to hear you've got things up and running. Cancel and get another open reach broadband as the previous one with the risk of not having broadband for days/ weeks before switch. Networking and WiFi. --Hub 3. there is a knack to it but you will get it. I was thinking I could just cut the cable at the wall and hook up a nice wall socket. • For the best connection, connect your phone directly into the main Virgin Media wall socket – and check you’re not using an extension cable. No outside box - cable through the wall to inside box - very old 20 years ago. If you can get Quickstart, you can choose one of two delivery options. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. Answered! Go to Answer. Two virgin media wall sockets, only one required in QuickStart, set up and connections yesterday; Moving a socket in. In some homes the VM service arrived on a loose cable, not via VM wall socket Have a look on the outside wall of the house to see if there a Virgin Media box, it may give a clue as to where the cable enters. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. If you do have a socket you can post a photo here. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. Options. There is nothing about a Virgin phone line that makes it impossible. The wall box may be branded with the logos of an old cable TV company (not VM). I would like to book engineer maybe to come and install a wall socket or sonehtnt so we can finally use the broadband. Luckily whatever these were screwed to uses the same sized thread, so the cable can still screw onto the wall socket and we. You can also check for a loose cable as not all properties have a socket. Step 3 - Label the box – a letter came with the. If by old box you just mean a wall socket for plugging equipment into, it would be best to leave it in place in case you ever take Virgin Media services in future. 2. Step 3 - Label the box – a letter came with the. #2. Get the Hub ready by connecting the wires. On the “Disconnecting your Virgin TV box” instructions, step 4 says the following; ”This step is really important. • Using your TV remote push the Input, AV or Source button. ) Get Wall Box moved to under the stairs (not sure if the cable that runs from outside to the current box is modern / works | but that's for the engineer) 2. Virgin cables must only be provided by isolated sockets provided by Virgin Media. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. Plug the cables into the Hub. You then just do this: 1) remove the attenuator from the existing cable, plug it into back of hub. Very Insightful Person. To progress with your broadband switch from Virgin Media to TalkTalk, go to TalkTalk’s website to order your new TalkTalk broadband service. Actually it is not a box it is just a cover to cover up the splitter behind it. If you look into the back of your Hub, you'll see a port. Remove the connector cable. Chris. Options. I've just received my HUB3 installation kit and the 1st step it mentions to plug the isolator cable into the virgin media wall socket however I've only got the virgin media HDU-200. 0. Browse Virgin Media Virgin Media. Call the Pre-installation and delivery team on 0800 052 1734. @ssueto wrote: I tried it (Telewest socket) but I don't receive any Internet connection. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. However the wall socket doesn’t have the correct connection for the cable. He - 5270179. Connect the Hub’s power cable with the blue tab. There would be a £25 non fault call out charge (it used to be £99) to do the work you require. The only problem is that the Virgin engineer kindly pushed the cable through a hole he drilled into the wall so it doesn't look very pretty. Teki Screwfix Select. How about using a 10m RJ11 to RJ11 telephone cable. The isolator has a terminator cap (marked below) fitted to the open end. At the moment this is just an enquiry as to how the procedure would be set in motion, and then how the equipment would be set up. Pop the power cable into a nearby plug socket, and turn it on. Find great deals and sell your items for free. Hi. . 1 ACCEPTED SOLUTION. £270 does sound way over priced for a tv aerial. Connecting Hub 3 To Extensions Virgin Media Community 4797660. A Virgin Media wall socket is simply a point of entry into your home. . Cancel and get another open reach broadband as the previous one with the risk of not having broadband for days/ weeks before switch; 2. Our self kit was delivered today and we don't have a wall socket to plug it into, we've checked everywhere and we only have the old style one where we can't plug our box into. We would like to show you a description here but the site won’t allow us. They will charge £99 for a relocation. The wall box may be branded with the logos of an old cable TV company (not VM). I have virgin TV downstairs, set top box connected by a cable which leads to the virgin media branded/fitted socket on my wall. Page 2 Our new boxes automatically We will start with step-by-step activate when connected instructions on uninstalling your old kit. Each box also has separate channels and settings, so you can different shows at the same time, in different rooms. The TV signal will obviously run. plugging the router cable into the reason for slower speeds as theres no way of me plugging the cable directly into the virgin media wall socket. I'm looking to replace an old wall socket in my new house. 0 Kudos Reply. To be clear here, the phone needs to be directly connected into the Hub itself, so would be need to be placed near your Hub. I have only got one rectangular shaped white socket (Shown as below) but it seems old. I just got Virgin Media kit and read all information carefully and checked - 5200805on a domestic hub you look at the values thus. The box in the attached is a virgin media box. We're happy to assist with this but as it is a non fault call out a charge of £25 would be applicable. Page 1 Installation guide Uninstall Install your TV 10 mins 30 mins. Even sitting in the room above the router, the WiFi was dreadful. Now none of my internal phone. Manage Your Account. Step 2: Order your TalkTalk Broadband service. newapollo. 0 Kudos. in Networking and WiFi 13-10-2023; Can't find wall socket in QuickStart, set up and connections 23-09-2023; Blueyonder email in Email 21-09-2023; Best location of WiFi Pods in Networking and WiFi 28-08-2023 What are the socket(s) that you are trying to remove - an extension socket or the VM master socket? If you are removing extension sockets, that should be easily achievable. Old Timer. I have the old virgin media wall socket. Account - Cable. Get the Hub ready by connecting the wires. Try tracing the cable from that box, the internal sockets are often in the most unexpected places. Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. Wall socket. Or if the other end of the white cable is in a more useful. Most Virgin Media customers will receive a Hub 3 router. u just run a long cable from the box inside to whatever room u want. I don’t it is fibre cable. At the router end would be a RJ45 (M) to RJ11 (M) adapter, plugged into the router. Virgin Media; My Virgin Media; Shop; Help;. in Networking and WiFi a month ago; Can't find wall socket in QuickStart, set up and connections 23-09-2023; Blueyonder email in Email 21-09-2023; Best location of WiFi Pods in Networking and WiFi 28-08-2023; No internet when setup in QuickStart, set up and connections 13-08-2023Measuring a compact 230x153x55mm and weighing 1. Vonage 2nd line. You may need to use the spanner provided. I was thinking, it would be nice if Virgin Media inform buyer at the early stage about their wall socket before we proceed to order. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. Which was great as that is in a better location than my master Socket was. Old Virgin Media box and poor signal. The wall socket is far from where our TV is - and we need to connect the tv to the wi fi box too obvs. . How can I upgrade the wall socket, cables and even the splitter I have connected to the tivo box and the modem. The house has the brown external junction box fitted to the front of the property on the external living room wall (see pic). Next, connect the power cable. We've re-kindled our VM TV package and have received the TV360m box and all the gubbins. )In this video, I am showing the sta. wi-fi. I have had my broadband delivered and i haven't got a wall socket so i can not set up my broadband - 5321911. Crypto• Plug the power supply into a mains socket. Preparing for Landline changeover to fibre. on 08-01-2023 20:46. Grab the end of the white co-axial cable and connect to the pokey-out socket on the Hub. 0 Kudos. The wall box may be branded with the logos of an old cable TV company (not VM). Everything is converted to specialised triple screened coaxial cable. just moved in, can see the brown cable coming in from outside but there's no VM. Reduces the number of required wall sockets. At least spell your title correctly jeezus . I removed the cover from the Virgin socket and there is an isolator inside make and model: Tratec TRIS-1002AEN. If you're having your services installed by one our engineers, you'll be able to choose the installation day and timeslot when you place your order. However, I do not have any of the specified wall sockets available. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. Or if the other end of the white cable is in a more useful. Plug the cables into the Hub. Back a step. log into hub3 - 192. Get the Hub ready by connecting the wires. All I am aware of terminate the fibre inside your house though. Getting Connected with Virgin Media is easy when you have a wall socket. VM is doing this area-by-area. Plug into the wall socket. I have signed up as a new user for Virgin Fibre. I've received the QuickStart installation kit and got to the first step with plugging into the isolator wall socket. Virgin Media Wall Socket. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. So that, buyer must be prepare for this. I do not have the wall socket by Virgin Media, so that it is no way to connect with the isolator cable as well as the hub. The wall socket is - 5109379 - 2. on 27-10-2022 09:24. Adduxi. There is no way I can insert the isolator cable into the - 5223924. Upon connecting however, I got flashing red lights. It means you can do a quick start and be online straight away with no engineer visit or invasive works to lay new cables etc. Old telewest box in QuickStart, set up and connections Friday; Old Virgin Media box and poor signal. If I couldn't get the proper wall socket, the internet is not going to be set up su. Packages. I assumed the kit plugged into the phone socket like my other broadband provider (Sky). Another option might include. Internet. spent a couple of hours on the phone trying to get it resolved! Short story, I had internal phone sockets with old landline which got moved to a landline connected to a new superhub (against my wishes). Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. Virgin Media - Cable Broadband, Digital TV and Telephone/Mobile News. * Virgin want £99 to come around and disconnect this! I have attached 3 pictures demonstrating the socket, the outside wall and the old telewest box where the phoneline and broadband connect to, I have also highlighted the cable in green. Manage Your Account. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. That is a rooftop aerial outlet for Freeview TV. Reply. My Virgin Media Hub 3 just came in but realised need a socket wall installed. See where this Helpful Answer was posted. Virgin Media. 0. 19 minutes ago. 1 if in modem mode] - DON'T SIGN IN, click - click router status [centre of screen] - and post the downstream and upstream figures - to see those press on the grey buttons/boxes labelled - upstream - downstream. Follow these simple installation steps for your Virgin Media home phone set up. It is causing an issues to my development of the property. 0 which means the speed will be rather limited (i. There’s even no BT wall socket. Re: No Wall Socket for Quickstart. The first wall socket is in the lounge and that's where the Virgin Media hub is too. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. 1 ACCEPTED SOLUTION. We have been sent a hub 3 quick start kit but we do not have a virgin media wall socket and now the wifi will not work for us, we have a - 5116698Step 3: Plug in your Virgin Media Hub on the go-live date. The box and cables may have been removed by the previous occupiers. Tags VIRGIN Media wall socket internet , , , , Download: free Website: MyMiniFactory. Is it necessary to plug the cable to socket for having wifi, if so what can I. 0 Kudos Reply. No inside box (current house) just an outside box with single cable into the house and a splitter for the modem / Tivo box 3. If you were provided with a self-install option then it would mean that a previous tenant at that property had Virgin Media services installed and that services were provided there, so potentially the socket was removed by a previous tenant. Click to find the best Results for virgin media Models for your 3D Printer. I’m a new Virgin customer, and the previous occupants used a different provider. It's obviously missing a case/cover and looks quite old. No Virgin Media Wall Socket on 13-04-2022 14:08. Only thing is how old is the Pc without a network card, since if its older it might be only usb 1. Shop spark plug sockets, 12-point sockets, square bit socket sets and more from top brands including Mastercraft and MAXIMUM. We have a TV and broadband but no landline required. 2 1. Back a step. Locate where the VM master socket is in the home (example master socket as per RHS picture at message #3 below)Faulty Virgin Media wall socket: This is the point where your Virgin Media service enters your home. Feb 22, 2022. Alternatively, you’ll get a Hub 4 if you sign up to Gig1 fibre broadband. nothing to do with the outside boxs. Back a step. 0 Kudos. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. Browse Virgin Media Virgin Media Community. dial 150 or 0345 454 1111 and follow the prompts to - 'thinking of leaving us' -- dont worry about that they do much more - open 8am -10pm 7 days a week - should take you to a UK call centre. Security matters. Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. 1st is unbranded on the outside with a likely looking socket inside but no joy on connecting. Hi we have just moved in to our new home so I got the Virgin Media hub but we have no wall socket whatsoever and only few cables running in - 5321685. £270 does sound way over priced for a tv aerial. Account - Mobile. You need to call your telephone provider if you want to alter any of the wiring or move the main socket. How deep should Virgin Media cables be? 1 to 6 inches. Hello, I’ve been sent a start up kit with my hub in saying I need to plug the red banded cable into the virgin wall socket like above, however I don’t have one in my property. I was never asked if I had a wall box. 2. My wall socket appears not to be working so to avoid having to wait for the. Tuning in. Push the red label end of the white cable, into the wall socket. We’ve exactly the same problem: no virgin media wall socket, but only the very old TV socket. 3 weeks ago. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. Removed before I moved in. So, you should mention those devices to your provider and check if these need to be replaced or reconfigured to continue working. Please help. I got my Virgin Media hub yesterday but I do not have a Virgin Media socket. There is an external brown box and two cables that come through the wall from it, but no way to connect them to the router. Focus on connecting the VM Hub to the wall socket & getting it working for W-Fi and direct connected laptops. Designed to remove and install dual wheels on. Sadly, I can't set up because my wall socket does not fit. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. You can’t fit the Virgin Media wall socket yourself, but after receiving your equipment, you can ask the Virgin Media technician to fit the wall socket for you. Vicky. This is to prevent dangerous voltages in your home due to different earth potentials between the headend and your home. I can only find the TV socket. My cable had a big red label on it saying ‘push it on, don’t screw it in’ but that label could have fallen off OP’s cable. A Virgin Media wall socket typically has more connections and capabilities than a regular telephone socket. Installing and configuring your kitNo wall socket, cannot find anyone to contact!!!!! Help!!!!! - 5180187. However, there is no Virgin Media Wall socket in my house. #1. The top “capped” one is marked FM & has been disused since cable went digital. I got what you mean of the adapter piece, but when I unscrew it, it seems the size of the adapter is not that compatible with the isolator cable. Options. Either extend the disconnection date of your current provider, or put something else in place for the intervening time. . Options. Hello, i registered VM broadband and scheduled to delivery on 1st September. Browse. TV, FM and DAB combinations available. - All the cables for my TV, Virgin, Sky-tv are entering my property from the living room window. A Ti-Vo was installed in one of the upstairs bedrooms. Account - Cable. The. - 5201249I do not have the wall socket by Virgin Media, so that it is no way to connect with the isolator cable as well as the hub. Browse. on 05-09-2023 20:36. No vm wall socket. • Using your TV remote push the Input, AV or Source button. So yes, following many takeovers, this is now your Virgin Media connection. Rob. I unscrewed it and there is a male isolator inside the box. (only broadband no TV,no phone) there are total of 3 cables: -the broadband cable that connects to the Virgin Hub 3. They will charge £99 for a relocation. Hello, We recently moved into a house which has this box connected to the router. 6 dB and should ideally have a terminator cap on the unused connection). Quick tips on prepping for Virgin Media technician's visit. In regards to a Wall Socket, as mentioned by @jbrennand, we can get one of our Technicians to come out and install this for you but it would be at a £25 one-off charge. It's probably virgin broadband to the house , you would need to call virgin , confirm that there is an existing line to the house, get a broadband contract , receive virgin router and follow the included setup guide . Gradually increase the force until the. I have my original wall box still that has the CableTel logo. But I don’t see anything like that apart from satellite dish cable outside the window. . Replacing an actual Virginia Media Central. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Our quick start kit has been delivered but when setting up there is no wall socket to plug the hun into. VM BB TV Landline. You use the adapter provided by VM into the TEL1. $109 at Amazon. The old house has a powered line (the white plug with the green light) probably because the street cabinet is far away, and the signal needs a boost. 0 Kudos. An easier option is to just get a female to female F connector, available from B&Q, Amazon and others. Virgin Media; My Virgin Media; Shop; Help; Virgin Media Virgin Media Community. Use an 11mm spanner, or pliers, to grip the hexagonal part of the connector. S. Speedon 01-06-2022 21:59. Share. How do I disconnect the white Virgin cable (shown in the image below)?If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. -and 3rd coax cable that runs from the Virgin socket to a power adapter plugged into wall socket. on 15-11-2022 18:53. No coax wall socket, how can I connect my router? Due to covid-19 I wasnt able to view my new flat and check what wall connection it had, so I signed up with virgin however the. It may just be a cable rather than an internal wall box. There were many cable companies that originally built the networks in the early 1990s. No outside box - cable through the wall to inside box - very old 20 years ago. If you in a property that's recently been added to Virgin Media's network we have another video th. Virgin Media have used the Openreach socket to provide telephone services. Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360. If so phone Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. If you had an Ethernet cable and/or a phone cable previously connected, plug those. Crypto Plug the cables into the Hub. I have just received the Quick Install kit as my property has had VM in the past, but I have no wall socket to connect the isolator cable to. The cable on the right looks like is for a Freeview TV antenna.